Privacy policy

Section 1 - Information Collection

When you make a purchase in our store, we collect the personal information you provide, such as your name, address, and email, as part of the transaction process. Additionally, while you browse our store, we automatically receive your computer's internet protocol (IP) address, aiding us in understanding your browser and operating system.

With your consent, we may also send you emails about our store, new products, and updates.

Section 2 - Consent

How do we obtain your consent?

When you provide personal information for a transaction, credit card verification, order placement, or delivery arrangement, you implicitly consent to us collecting and using it solely for that specific purpose. For any secondary purposes, such as marketing, we'll either directly request your express consent or provide you with the choice to decline.

How can you withdraw your consent?

If you change your mind after opting in, you can withdraw your consent for us to contact you or for the continuous collection, usage, or disclosure of your information at any time by contacting us at sales@road-house.com.au

Section 3 - Disclosure

We may disclose your personal information if required by law or if you breach our Terms of Service.

Payment:

Using a direct payment gateway for your purchase means that our website does not store any credit card information. It's encrypted via Payment Card Industry Data Security Standard (PCI-DSS) and retained only as long as necessary to fulfill your purchase. All payment gateways adhere to PCI-DSS standards.

Section 5 - Third-Party Services

Third-party providers used by us will use your information only to the extent necessary for providing their services. However, some providers may have their privacy policies governing the information they require for purchase-related transactions. We encourage you to review their policies to understand how they handle your data, especially if they operate in different jurisdictions.

Once you leave our site or are redirected to a third-party website or application, this Privacy Policy no longer applies.

Links:

Clicking on links in our store may redirect you to external sites. We're not responsible for the privacy practices of such sites and advise reviewing their privacy statements.

Google Analytics:

Our store uses Google Analytics to understand site visitors and the pages viewed.

Section 6 - Security

We employ industry best practices and reasonable precautions to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. If provided, your credit card information is encrypted using SSL technology and stored using AES-256 encryption.

Section 8 - Age of Consent

By using our site, you confirm that you're of legal age in your state or province of residence. If you're of the age of majority and provide consent for any minor dependents to use this site, you represent their consent as well.

Section 9 - Changes to This Privacy Policy

We reserve the right to modify this policy at any time, with changes taking immediate effect upon posting on the website. Material changes will be notified to you to ensure awareness of collected information, its usage, and any disclosures. If our store merges with another company, your information might be transferred to facilitate ongoing services.

TCPA Compliance:

Text Marketing and Notifications:

By providing your phone number during checkout or subscribing, you agree to receive text notifications (e.g., order updates, abandoned cart reminders) and marketing offers. Consent isn't obligatory for purchases. To unsubscribe, reply with STOP or use the provided unsubscribe link within messages.

GDPR Compliance:

Text Marketing Terms and Conditions:

By opting in, you permit receiving text notifications and marketing messages. Your data might be shared with our SMS platform located in the EU for message delivery. To unsubscribe, reply with STOP or use the unsubscribe link. Alternative opt-out methods won't be deemed reasonable.

Short Code Version: Text Marketing & Notifications When you subscribe to our text marketing notifications, you agree to receive automated marketing messages and shopping cart reminders at the provided phone number. We identify abandoned carts by using a cookie and verifying if the user has previously opted in for text marketing. Consent is not mandatory for purchases. To unsubscribe, reply STOP. For assistance, reply HELP. Standard message and data rates may apply. If you wish to opt out, send STOP, CANCEL, QUIT, END, or UNSUBSCRIBE to any message received from us. You might receive a confirmation text upon unsubscribing. Note that sending alternative unsubscribe requests, such as emails, calls, or using different words, may not be considered reasonable means to unsubscribe. By opting in, expect occasional texts related to Text Alerts, Surveys, Welcome messages, Customer win-backs, Text Campaigns, Giveaways, Flash Sales, and Upsells. For devices without MMS support, we'll send SMS instead and exclude the image. The opt-out process will also be in the form of a standard text message (SMS). Carriers (AT&T, T-Mobile, Verizon, Sprint, Rogers, MetroPCS, etc.) are not accountable for undelivered or delayed messages.

For any inquiries or actions regarding your personal information, reach out to us:
Email: sales@road-house.com.au
Phone: 0432271608